![]() ![]() Shortly after, Margaret noticed more than £2,000 had been taken from her bank account in two payments. Unknown to the pensioner, the app is a remote assistance software and allows someone to access your device if you provide a code. READ MORE: Dad says Ryanair rules 'ruined' all-inclusive holiday in Spain She said the man apologised for the business' mistake and told Margaret to download an app called AnyDesk to get a refund. Margaret said she spoke to a man who claimed to work for the e-commerce company. The pensioner, who lives alone after her husband Michael died last year, called the phone number to query the payment because she didn't hold an account with the retail giant. Margaret Eggett, 68, received a text message from an unknown number stating she had made a £79.99 payment to Amazon. Scammers posing as Amazon staff snatched more than £2,000 from a grieving widow's bank account.
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